I have clients asking me about this all the time. This article is pretty concise about the tools that you need to use to map an open port to the process that has it open.
See what process is using a TCP port in Windows
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As people have pointed out, there are more "geeky" ways to do this (using the SysInternals tools, for example).
I find the method in the article the simplest for clients who need to ask...